Vidalo turns a photo you choose into a short video. This policy explains exactly what we collect when you do that, why, and how long we keep it. We have tried to write it in plain language rather than legal boilerplate.
Vidalo shows no advertising. We use one product-analytics tool, PostHog, to count events such as which screen was opened or whether a generation started, and one install-attribution tool, AppsFlyer, to learn which of our own ads brought you to the app. Neither ever receives your photos, what you typed, or your videos. We do not build an advertising profile of you, and we never sell your data.
Vidalo is operated by Deniz Ozgur. For any privacy question, or to ask us to delete your data, write to deniz@spacerunners.com and we will respond within 30 days.
| Data | Why | Kept for |
|---|---|---|
| Photos you upload | They are the input to the video you asked us to make. Nothing else. | 30 days, then deleted automatically |
| Videos we generate | So they appear in your Library and you can download them. | Until you delete them or your account |
| Anonymous account ID | A random identifier that ties your credits and Library to your device. It is not linked to your name, email, or phone number. | Until you delete your account |
| Purchase records | To know which subscription or credit pack you own. Apple and Google process the payment; we never see your card details. | As long as required by tax law |
| Usage events | Which screens were opened and whether a generation started, so we can see what is confusing and fix it. Never your photos, your videos, or what you typed. | Until you delete your account |
| Install attribution | A device identifier (the advertising ID on Android; on iOS only Apple's privacy-preserving SKAdNetwork signal, we do not ask to track you) sent to AppsFlyer so we know which of our own ads led to an install or a purchase. Never your photos or videos. | Up to 24 months at AppsFlyer, per their retention policy |
| Basic technical logs | Error and request logs, so we can fix crashes and abuse. | 90 days |
Creating an account requires no email address, no phone number, and no social login. If you never contact support, we never learn your name.
Your photo is uploaded only when you tap to create a video, and only the photo you selected. Vidalo never reads your photo library in the background: iOS and Android hand us the single image you picked, and nothing else.
To make a video we send your photo to the provider that runs the model behind the template you chose. They process it to produce your video and act on our instructions only:
Because these providers operate outside the European Economic Area, your data may be transferred outside your country. Where required, transfers rely on the European Commission's Standard Contractual Clauses.
Vidalo is rated 17+ and is not directed at children, and we do not knowingly collect data from them. If you believe a child has used the app, contact us and we will delete the account.
Wherever you live, you can ask us to show you the data we hold about you, correct it, delete it, or export it. In the app, Account → Delete account erases your Library, your uploads, and your account record permanently. If you are in the EU/UK you also have the right to complain to your local data protection authority — in Austria, the Datenschutzbehörde. In California you have the rights granted by the CCPA, including the right not to be discriminated against for exercising them.
Traffic is encrypted with TLS. Your Library is protected by row-level security, so one account cannot read another's videos. No system is perfect, but we keep the amount of data we hold deliberately small — the best protection for data is not to collect it.
If we change this policy we will update the date at the top and, for anything material, tell you in the app before the change takes effect.
Vidalo